Improving Your Site's Usability - What Users Really Want
This session takes a broad look at delivering the best possible experience to users of your website or application.
Covering experience strategy, usability, design, features, visitor patterns, information architecture, email marketing – this session is ideal for anyone who wants to optimise their site for increased user happiness, which in turn will lead to more sales!
comments
Thanks everyone for your participation in this workshop. As promised, slides are now available here: http://www.slideshare.net/leisa/improving-your-sites-usability-what-users-really-want-presentation
Also, someone asked about interview tips - take a look at the tips posted so far on the CrowdSourcing Usability Wiki we're working on for the Drupal.org project: http://www.disambiguity.com/crowdsourceresearch/index.php?title=Interviewing
Great presentation. Could you give me the link or programme that you used for cardsorting.
I thank you in advance.
thanks Kurt - the cardsorting service I used was from OptimalSort: tp://www.optimalsort.com
Really learned a lot. Thanks for giving an incite into your work and how you test usability, and the silverback app tipp.
This session was fun from the start until the end. Took a lot with me to think about.... Thanks for this session, Leisa.
I liked the style of the presentation. Everything kept in simple layout highlighting the important things.
Thanks
extremely helpful and easy to follow ... lots of input to take home and talk about making improvements ... thanks for coming to speak!
Great presentation Leisa. More confirmation rather than revelation for me, but speaking to people afterwards they seemed to get the most out of your presentations. Congratulations on not mentioning web 2.0 throughout.
I really enjoyed this session and look forward to seeing the slides on Slideshare, I think a lot of folks I know should pay attention to some of the ideas. The first half was particularly useful to me - the fundamentals of getting usability right and what needs to be observed. The second half was also pretty interesting... although there are some potential tensions between the UCD approach of fixing the user experience up front, and the Web 2.0 approach of release early, release often. Thanks Leisa!